Cruising through China’s landscapes is an incredible experience, but it’s always smart to be prepared. While we hope you never need them, keep these emergency numbers saved to your phone for peace of mind during your road trip.


The Big Three (Emergency Services)

Number

Service

Best for...

110

Police

Reporting crimes, general emergencies, or if you're lost.

120

Ambulance

Urgent medical needs. If the line is busy, call 110.

119

Fire

Fires, explosions, or urgent rescue situations.

Road & Travel Support

  • 122 (Traffic Accidents): Your go-to for any vehicle-related incidents or road mishaps.

  • 12301 (Tourism Hotline): For inquiries or help with hotels, attractions, and travel agencies.

  • 12315 (Consumer Rights): If you run into serious issues with product quality or unfair business practices.


Quick Tips for the Road

  • Location Sharing: Use Amap (Gaode Maps) to pin your exact coordinates. This is the fastest way to help responders find you on remote roads.

  • Language: If you don't speak Chinese, use a translation app or look for a local bystander who can help relay your location to the operator.

  • Stay Calm: Take a deep breath and speak slowly. Give your location first, then describe the situation.

Safe driving and enjoy the journey!